Social Media Features

Consumers no longer want to be talked at, they want to connect.
Discover how our social media management empowers you to find, form and deepen connections with the people who love your brand.


Cyber5 Chat Unified Inbox

Get an up-to-the-minute view of your entire sales pipeline on a clean, visual dashboard.
With detailed reports on sales activity, productivity, and individual performance, you’ll never be in the dark about how your team is tracking toward quota, and you’ll have all the data you need to coach your team to success.
Best of all, enjoy unlimited users, data, and up to 1,000,000 contacts with no time limit or expiration date — whether you're a team of 1 or 1,000.

    Reporting dashboard 
    Reporting dashboard 
    Deal tracking
    Pipeline management


Cyber5 Chat Co-browsing

Streamline and scale social engagement. Go from overwhelmed to empowered. Increase visibility, improve responsiveness and boost efficiency with our social management. Remove engagement roadblocks.Overflowing inboxes, missed messages and time-consuming tasks don’t have to be the norm. We have the tools you need to eliminate engagement obstacles and achieve social success, from community management to customer care. Increase business productivity, cultivate loyal communities and elevate social strategy.

    Smart inbox
    Message spike alerts
    Review Management
    Automation bots
    Social CRM



Drive strategic decision-making with social media analytics. Save time and stop second-guessing. Let us speed your data collection up and increase ROI. Understand what’s happening today to plan for tomorrow. See the big picture, gain competitive advantage and enhance your social strategy. Let us tie social activity to business results and demonstrate the value of social in a format everyone can understand.

    Profile performance report
    Tag report
    Post performance report
    Competitor reports
    Paid performance report


Cyber5 Chat Co-browsing

It’s a common misconception that automation tools are meant to make the social marketing process a hands-off experience. That’s not true. They’ll certainly save you time and effort, but they won’t replace the marketer’s brain behind the brawn. We believe robots should never fully take over your social media presence. While we don’t advocate for only-automated social conversations, our suite of automation features has the power to enhance both the customer and agent experience by bolstering speed and efficiency.

    Lead generation automation
    Website chat integration
    Drift integration
    Zendesk integration



Inform your business strategy with social listening. Understand the "why" behind the "what". Uncover actionable insights, overcome competitors and improve brand health with our social listening. Take the guesswork out of social strategy, find valuable intelligence and evolve with audiences. Stay a step ahead. Discover how consumers feel about your competitors, identify industry gaps and leverage opportunities to differentiate your business. Social listening is a premium add-on service starting at £399/month.

    Audience analysis
    Customer feedback
    Consumer research
    Influencer recognition
    Sentiment research
    Competitor comparison
    Trend identification

Ready for the Social Buzz?

Pick your plan!



per month

2 profiles1 post/week

all-in-one social inboxsocial content calendarreview managementprofiles, keywords and locations monitoringmessage content taggingscheduling for optimal timestrend analysis for Twitter



per month

2 profiles3 posts/week

everything in LITE plus:
tasking and social CRM toolsboost facebook postspaid social reporting



per month

2 profiles7 posts/week

everything in BIZ plus:
competitive reportsresponse rate and time analysis reportsmessage spike alertschatbots with automationinbox rule builder for automated actionsautomated link trackingtwitter surveys (CSAT or NPS)

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